Norton Healthcare: A Strong Payer-Provider Partnership for the Journey to Accountable Care
Updated:
January 13, 2012
Authors:
Josette N. Gbemudu, M.Sc., Bridget K. Larson, M.S., Aricca D. Van Citters, M.S., Sara A. Kreindler, D.Phil., Eugene C. Nelson, D.Sc., M.P.H., Stephen M. Shortell, Ph.D., M.P.H., M.B.A., and Elliott S. Fisher, M.D., M.P.H.
Contact:
Elliott Fisher, M.D., M.P.H., Director, Center for Population Health, The Dartmouth Institute for Health Policy and Clinical Practice elliott.s.fisher@dartmouth.edu
Overview
Norton Healthcare, an integrated delivery system based in Louisville, Ky., is one of the provider groups taking part in the Brookings–Dartmouth ACO Pilot Program to form accountable care organizations, which assume responsibility for improving patient care and lowering total costs and, in turn, share in the savings achieved. This case study explores the characteristics of Norton and its partners, including the insurer Humana, that have contributed to the development of the ACO, including: a strong payer–provider relationship bolstered by a joint ACO implementation committee, a focus on performance measurement and reporting, an expanding heath information technology infrastructure, and an integrated system that facilitates communication and collaboration across the continuum of care.
Citation
J. N. Gbemudu, B. K. Larson, A. D. Van Citters et al., Norton Healthcare: A Strong Payer–Provider Partnership for the Journey to Accountable Care, The Commonwealth Fund, January 2012.