Efforts to improve the quality and efficiency of health care services by focusing on the needs and preferences of patients—rather than those of providers—have not gained significant traction, despite compelling evidence of their effectiveness. The public disclosure of patient-reported, hospital experience data by the Centers for Medicare and Medicaid early next year, and the potential use of these data in pay-for-performance programs, might increase interest in collaborative approaches to inpatient care. Read more »
This case study highlights a community hospital's experience in putting patients and their families at the center of its strategy for improving clinical outcomes, patient experience, and corporate performance. Read more »
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Selected articles on quality improvement from a number of journals, including the American Journal of Medicine, Annals of Internal Medicine, Archives of Pediatric and Adolescent Medicine, BMJ, Health Affairs, Health Services Research, International Journal for Quality in Health Care, Joint Commission Journal on Quality and Safety, Journal of the American Medical Association, Journal of General Internal Medicine, Journal of Patient Safety, Journal of Safety and Quality in Health Care, Medical Care, The Milbank Quarterly, The New England Journal of Medicine, and Pediatrics. The articles are nominated by Editorial Advisory Board members from a preselected list. Read more »
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